Imagine a Digital Concierge that is: Fully Automated

The next-generation digital concierge for hotels, powered by AI.
Save Time
Reduce the time spent responding to guest inquiries
Increase Conversions
Boost booking rates with enhanced guest interactions
The next-generation digital concierge for hotels, powered by AI.
Save Time
Reduce the time spent responding to guest inquiries
Increase Conversions
Boost booking rates with enhanced guest interactions
Request a Demo
Book a Call
Get your Demo
Book a Call
Trusted by the best:
Trusted by the best:

Intelligent ChatBot

Hotel Website
Function: Efficiently handles inquiries and instantly answers guest questions directly on your website.
Benefit: Guests are less willing to call or send emails when they find immediate answers online.

WhatsApp Bot

Hotel WhatsApp Business
Function: Engages with guests directly via the world’s most popular messaging platform.
Benefit: Eliminates the need for manual responses, providing guests with instant, automated responses.

Voice Assistant

Hotel Switchboard
Function: Answers phone calls on behalf of the hotel, routing to human personnel upon request.
Benefit: Fewer calls need to be answered by a human.
Hotel Website
Function: Efficiently handles inquiries and instantly answers guest questions directly on your website.
Benefit: Guests are less willing to call or send emails when they find immediate answers online.
Hotel WhatsApp Business
Function: Engages with guests directly via the world’s most popular messaging platform.
Benefit: Eliminates the need for manual responses, providing guests with instant, automated responses.
Hotel Switchboard
Function: Answers phone calls on behalf of the hotel, routing to human personnel upon request.
Benefit: Fewer calls need to be answered by a human.

Why our AI Digital Concierge?

Introduce Artificial Intelligence in the interaction between your hotel and your guests
24/7 Customer Service
Our AI Digital Concierge provides seamless, personalized customer service, instantly addressing all guest inquiries at any time.
Higher Conversion Rates
Our AI Digital Concierge boosts conversions by instantly responding to users' needs, reducing the time spent searching for information.
Cost Reduction
Our AI Digital Concierge streamlines and automates pre-stay guest communications, significantly cutting the hotel's customer service costs.
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What They Say About Us

“AI Kosmo improved our guests' pre-stay experience, with clients always finding instant answers to their needs!”

Marco Zani

Owner, Hotel Rovereto

“AI Kosmo's Intelligent Chatbot is my preferred staff member because he does exactly what I tell him. He is amazing!”

Paola Brunelli

Director, Luxor Hotel

“Our Roody provides immediate responses to guests and guides them through booking their next stay. A reliable and sporty partner that integrates seamlessly!”

Vincenzo Dimarco

Marketing Specialist, Du Lac et Du Parc

“You guys have created exactly the product I was looking for for my clients. I am thrilled and cheering for you!”

Leander Senoner

Hotel consultant, PROHOTEL

“AI Kosmo's Intelligent Chatbot often gives more convincing answers than what the staff could provide!”

Luca Craffonara

Hotelier, Hotel Ancora

“We appreciated the kindness, professionalism, flexibility, and, above all, the ability to listen to the client's needs... AI Kosmo, you are better and more patient than your Chatbot!! 😃”

Monica Gambato

Hotelier, Hotel Alexander Caorle

“AI Kosmo is continuously growing. The attention that the two young founders dedicate to their customers is a valuable asset: they are approachable, capable, proactive, and always open to feedback”

Noemi Fontana

Hotelier, Wellness Hotel Dolomia

“Daniele and Giulio developed a custom Intelligent Chatbot for our company, improving the user experience through constant attention to innovation and chat analysis.”

Federica Montanari

CEO, youRevenyou

We are Different, Here is Exactly Why

01
State-of-the-art technology
We utilize several of the latest AI models, including ChatGPT, to capture the best of each and provide quick, accurate responses akin to a human assistant.
02
Self-improving behaviour
Our AI Digital Concierge continuously learns from past conversations and remembers about old clients, ensuring consistent improvement over time.
03
Constrained chatbot, no thanks!
AI Kosmo freely replies to any question without barriers, breaking free from the mechanical behaviour of competitors and resulting in immediate guest satisfaction.
04
Designed for the hotel industry
Our AI Digital Concierge is aligned with the hotel’s intentions and does give accurate information. We don't work with everybody, we work with hotels, just like yours!
We are the only one providing an all-rounded AI Digital Concierge
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Travellers Want Our Product

Share of travelers that are interested in staying at a hotel offering automated messaging or a chatbot to provide support for most customer service requests worldwide as of 2022:
We are here to make it happen.
And the best part is: guests want it! 

You don’t want to be the last one, right?

Different Solutions For Different Needs

No Setup Fee
100 Rooms
1000 Rooms
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Founding Team

AI KOSMO is poised to revolutionize the hotel industry by boosting profits while enriching guest experiences.
Daniele Zomer
Founder & CEO
Responsabilities: operations,
sales, marketing.
Linkedin
Giulio Zani
Founder & CTO
Responsibilities: AI/ML, software development.
Github
Our goal is to become
the n°1 Hotel Digital Concierge by the end of 2025.
Our goal is to become the n°1 Digital 
Concierge for hotels by the end of 2025.

FAQs

The next-generation digital concierge for hotels, powered by AI.
daniele@aikosmo.com
+39 3402970905
What is AI Kosmo and how can you help my hotel?
How fast and easy is it to install?
What are the included customizations?
Can AI Kosmo handle multiple languages?
What are the costs?

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