AI Agent for Smarter Hospitality

Why our AI Digital Concierge?

Introduce Artificial Intelligence in the interaction between your hotel and your guests

24/7 Customer Service

Our AI Digital Concierge provides seamless, personalized customer service, instantly addressing all guest inquiries at any time.

Higher Conversion Rates

Our AI Digital Concierge boosts conversions by instantly responding to users' needs, reducing the time spent searching for information.

Cost Reduction

Our AI Digital Concierge streamlines and automates pre-stay guest communications, significantly cutting the hotel's customer service costs.

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What They Say About Us

“AI Kosmo improved our guests' pre-stay experience, with clients always finding instant answers to their needs!”

Marco Zani

Owner, Hotel Rovereto

“AI Kosmo's Intelligent Chatbot is my preferred staff member because he does exactly what I tell him. He is amazing!”

Paola Brunelli

Director, Luxor Hotel

“Our Roody provides immediate responses to guests and guides them through booking their next stay. A reliable and sporty partner that integrates seamlessly!”

Vincenzo Dimarco

Marketing Specialist, Du Lac et Du Parc

“You guys have created exactly the product I was looking for for my clients. I am thrilled and cheering for you!”

Leander Senoner

Hotel consultant, PROHOTEL

“AI Kosmo's Intelligent Chatbot often gives more convincing answers than what the staff could provide!”

Luca Craffonara

Hotelier, Hotel Ancora

“We appreciated the kindness, professionalism, flexibility, and, above all, the ability to listen to the client's needs... AI Kosmo, you are better and more patient than your Chatbot!! 😃”

Monica Gambato

Hotelier, Hotel Alexander Caorle

“AI Kosmo is continuously growing. The attention that the two young founders dedicate to their customers is a valuable asset: they are approachable, capable, proactive, and always open to feedback”

Noemi Fontana

Hotelier, Wellness Hotel Dolomia

“Daniele and Giulio developed a custom Intelligent Chatbot for our company, improving the user experience through constant attention to innovation and chat analysis.”

Federica Montanari

CEO, youRevenyou

“Kosmo allows me to provide 24/7 support with no waiting times. Additionally, the online booking process is even more frictionless, leading to a significant increase in direct bookings.”

Zeno Govoni

Hotel Manager, Hotel Annunziata

"Kosmo's efficiency and versatility have elevated our customer service, providing quick responses 24/7 and freeing up our staff. The integration is very smooth, we couldn't do without it anymore!"

Gianluca Rimondi

Hotel Manager, Grand Hotel des Alpes

“Great solution for interacting with potential guests 24/7. Easy to manage in terms of training. I appreciate Daniele's professional support. Highly recommended!!!”

Laura Favarin

Direttrice, Locanda degli Artisti

“Thanks to Kosmo, we receive fewer repetitive questions from guests. We've noticed a reduction in computer work needed to handle requests!”

Rainer Avesani

Owner, Hotel Grien

We are Different, Here is Exactly Why

State-of-the-art technology

We utilize several of the latest AI models, including ChatGPT, to capture the best of each and provide quick, accurate responses akin to a human assistant.

Self-improving behaviour

Our AI Digital Concierge continuously learns from past conversations and remembers about old clients, ensuring consistent improvement over time.

Constrained chatbot, no thanks!

AI Kosmo freely replies to any question without barriers, breaking free from the mechanical behaviour of competitors and resulting in immediate guest satisfaction.

Designed for the hotel industry

Our AI Digital Concierge is aligned with the hotel’s intentions and does give accurate information. We don't work with everybody, we work with hotels, just like yours!

We are the only one providing an all-rounded AI Digital Concierge

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Travellers Want Our Product

Share of travelers that are interested in staying at a hotel offering automated messaging or a chatbot to provide support for most customer service requests worldwide as of 2022:

We are here to make it happen.
And the best part is: guests want it!  
You don’t want to be the last one, right?

example graphics of the kosmo's functional

Different Solutions For Different Needs

No Setup Fee

100 Rooms

1000 Rooms

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Founding Team

AI KOSMO is poised to revolutionize the hotel industry by boosting profits while enriching guest experiences.

Daniele Zomer

Founder & CEO

Responsabilities: operations,
sales, marketing.

Giulio Zani

Founder & CTO

Responsibilities: AI/ML, software development.

Github

Our goal is to become
the n°1 Hotel Digital Concierge by the end of 2025.

Our goal is to become the n°1 Digital  Concierge for hotels by the end of 2025.

FAQs

The next-generation digital concierge for hotels, powered by AI.

daniele@aikosmo.com

+39 351 902 3014

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Our partners

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We'd be happy to show you the potential of our Hotel Digital Concierge. Try it yourself by clicking the button below—free of charge! Test it out, and you'll be amazed!

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